Privacy Policy

Thank you for trusting tomtoc. We encourage you to learn about this Privacy Policy.

What information do we collect?

We collect information when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
Your information helps us to better respond to your individual needs;
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested;
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser (if you allow) that enables the sites or service providers’ systems to recognize your browser and capture and remember certain information).

We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Privacy Notice (CCPA)

This section provides additional information for California residents under the California Consumer Privacy Act (CCPA).

This section informs CCPA of the rights granted to users, and the types of consumer information collected, sold or shared, sources of information, purpose of use, specific content, and third-party processors are described in the Privacy Policy.

Your CCPA rights are described below.

You can make a Request to Know or a Request to Delete under the CCPA by submitting a Privacy Request.

Here to make a Request

Right to Know

Consumers have the right to submit a verifiable consumer request that we disclose the following in a readily useable format, covering the 12-month period preceding the verifiable consumer request:

  • The categories of Personal Information we collected about you.
  • The purposes for which the categories of Personal Information collected about you will be used.
  • The categories of sources for the Personal Information we collected about you.
  • The categories of third parties with whom we share Personal Information.
  • Our business or commercial purpose for collecting Personal Information.
  • The specific pieces of Personal Information we collected about you.
  • The categories of Personal Information we have disclosed for a business purpose.

Right to Delete

Consumers have the right to request that we delete any Personal Information that we have collected from them. However, we are not required to comply with a request to delete where it is necessary for us to retain the Personal Information in order to:

  • Complete an obligation to you that you have requested
  • Detect and resolve issues related to security or functionality
  • Comply with legal obligations
  • Enable solely internal uses

Right to Non-Discrimination

If you exercise your CCPA consumer rights:

We cannot:

  • Deny you goods or services.
  • Charge you a different price or rate for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level of quality of goods or services.
  • Suggest that you may receive a different rate for goods or services or a difference level or quality of goods or services.

Right to Opt-Out

Do Not Sell or Share My Personal Information

Right of Individual Action

According to the relevant regulations of CCPA, tomtoc is obliged to inform consumers that they have the Right of Individual Action.

After tomtoc receives your relevant legal request for privacy data processing, it will process your privacy data within 45 days according to your request.

Within 12 months, under CCPA law, consumers have the right to request privacy services 2 times free of charge

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also read our Terms of Use, which explains proper use of our website at www.tomtoc.com

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Last modified: 23/09/2022

Contact us

If you have any questions about our Privacy Policy, please contact us at support@tomtoc.com