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Warranty Information Tips

Order ID: You can find this in the order history of the account the purchase was made through.
Model Number: You can find this in your account's order history, as well as on the packaging or manual of the product. Some products come with the model number printed directly on them. Model numbers help us identify the exact make and model of your product more accurately than a product name would.
Serial Number: The Serial No. can be found on the main body of the product or on the charging cable that came with the product. It’s located on a sticker, tag, or printed directly on the product, but never on the packaging. Looks something like SN: FY529241.
Others
Amazon
tomtoc Store
eBay

Contact information

Subject *

E-mail *

Contact Name

Order Details

Order ID

Platform

Series No.: Located on the product as "SN: AXXXXXXX"

Phone Number

Issue Details *

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