NO. At the beginning of this custom-made project, we only provide free Economy Fedex Shipping services for the time, and we cannot speed up the delivery by increasing the price. Of course, all import taxes and duties as well as the VAT are already included in the sale price, no additional costs will be charged.

About 4 weeks. After your product has been customized for a week, it needs to go through air transit and domestic transit before it's delivered to you. The tracking information will be provided to you in the last week after the items arrive in the US, your patience would be rather appreciated during the process.

If you ordered a custom-made product, we're sorry that we can't accept your bag for return. Unfortunately, although we think your bag is beautiful, we can't take it back. All sales are final on custom-made bags. Returns or exchanges are not acceptable.

Since the custom products do not provide serial numbers yet, we are temporarily unable to provide you with a 2-year warranty for your customized products. Of course, if you have any questions, please feel free to communicate with support@tomtoc.com, we will help you out.