At present, tomtoc official store only supports shipment to the U.S.We have not opened logistics channels in other countries. We are committed to enabling customers in more countries to experience our products. Stay tuned!

Ship Out Time:
24-72 hours

Delivery Time:
Free Delivery: 3-7 days
Standard Delivery: 3-5 business days
Urgent Delivery: 1-2 business days

*Shipping times may vary depending on the item.

*Due to the coronavirus situation, delivery times may be delayed by 1-7 days in certain areas.

*For further information, please visit our shipping policy page


Should you purchase or receive a non-customized item directly from, it is eligible for return within 30 days from the date of purchase. Kindly ensure that the item is in impeccable condition for resale.

Please note:
*For more details, kindly refer to our our Return & Exchange Page