tomtoc PadFolio iPad Case for 11-inch iPad Air and Pro | Gray
Model: A06-003G
Dig deeper into the exceptional properties of tomtoc Padfolio Portfolio Case and give yourself complete peace of mind. Keeping your devices safe and secure is extremely important, as they can become very costly to repair or replace. IPads make use of touch-sensitive screens, and while these can provide intuitive controls and immersion, they can crack or fracture with relative ease. This case is designed to prevent damage and to help you make the most of your iPad, so you can stop worrying about any accidental breakages.
Compatible with 10.9-inch iPad Air 4th Gen | iPad Pro 11-inch (1st/2nd Gen) | 10.2-inch iPad | iPad Air 10.5-inch with Magic Keyboard | Smart Keyboard Folio and Apple Pencil
Warranty Policy
QUALITY GUARANTEE POLICY
tomtoc is dedicated to providing quality products which can protect your digital gear. Every product is quality tested. Our quality guarantee policies applies only when products have been put to the use intended by tomtoc and specifically excludes defects from misuse, use beyond a product's intended purpose or coincidental or consequential damage. This warranty specifically excludes damages to items stored or carried in tomtoc products.
SHIPPING FEE
Please send the bag to the address provided in the repair details email. Be sure to write your repair number on the outside of your package. We recommend using the least expensive shipping method that will provide you with a tracking number and insurance. tomtoc is not responsible for parcels lost in transit.
Return shipping from tomtoc to you in the lower contiguous 48 USA states is covered at no additional cost, all other destinations will require payment for shipping as based on our shipping page fees. If your area is not included in our free shipping area, we will have to charge you for any additional shipping costs before we start repair.
GUARANTEE DURATIONS
tomtoc, inc. warrants the Product against defects in materials and workmanship for a period one (1) year from the date of original purchase ("Warranty Period") when the Product is purchased through an authorized reseller.
You can claim two (2) year warranty by registering your product through www.tomtoc.com with the product serial number.
WHAT IS COVERED BY THE WARRANTY?
Manufacturing defects in materials and workmanship are covered, notwithstanding age. If there is a defect in the materials or workmanship we will repair the bag at our discretion.
Any damages resulting from normal wear, tear and use that affect the functionality of the bag are covered during the warranty period.
*If your product arrived defective from tomtoc.com please visit our Return and Exchange page.
WHAT IS NOT COVERED BY THE WARRANTY?
Damages not covered are those resulting from abuse, normal wear and tear, cosmetic issues that DO NOT affect the functionality of the bag, and accidental damage.
tomtoc products are designed and stated to be machine washable, use of washing machines can result in damage not covered by our warranty. Dryers are never recommended and damage will not be covered under the warranty.
tomtoc is not responsible for wear and tear naturally and inevitably occurs as a result of normal use that DO NOT affect the functionality of the bag, which includes changes in color, abrasions, and general breakdown of materials over time.
Warranty service does not cover any accidental damages which include rips or cuts in fabric, animals chewing or clawing on our products, as well as damage arising from airline abuse and others.
WARRANTY APPLICATION
Please contact us directly by sending us an email (support@tomtoc.com) with your order number or product serial number, we will respond you within 24 hours.